Overview

After understanding and analyzing the customer pain points in the existing process of collecting and managing the incidence data Infimetrics designed and developed the mobility solution as a incidence reporting tool along with web interface and web portal to view and analyses the data in real time which helped the customer to reduce the effort by 50 percent in real time.

Technology

Android Native iOS
SAP Api .Net Core MS SQL

Industry

Commercial and Domestic Gas Oil and Gas Fire Safety

Business Need

Being a commercial and domestic gas distribution company in Oil and Gas Industry, the client has to perform the tedious task to collect the real time incidence data, process and analyze it. By collecting the real time data, our client could know the present situation and can achieve following

  1. Quick reaction to fix the defect for the incidence.
  2. To know the real time condition of the defect.
  3. Real time location of the incidence.
  4. Faster decision making by the following hierarchy.
  5. Reduction in future incidence.

The earlier incidence reporting process was done manually by the sending the field agents to various site locations across pipelines where the defect occurred and collect the data input manually by filling the form and taking picture with the mobile device and send through whatapp which is highly erroneous and unorganized.

The earlier incidence reporting process was done manually by the sending the field agents to various site locations across pipelines where the defect occurred and collect the data input manually by filling the form and taking picture with the mobile device and send through whatapp which is highly erroneous and unorganized.

The Problem

The process of collecting and reporting the incidence data manually with whatsapp and calls and attaching the photograph for multiple incidence location was a humongous and very tedious work which was consuming huge amount of man effort with lots of human error which was resulted in the late and wrong resolution.

Solution

As a solution to this problem, a mobile application was developed for the field team to collect the data with the help of mobile phone

The incidence reported by the field agent will be acted upon by the supervisor and send the engineering team on spot via approval system through the mobile app.


In this way, the head of operations team can easily know the status of the work of all the field and engineering team in real time. For the field team it was easier to collect the data with the help of a mobile application. The collected data was synced at an instance to the server to generate reports and analytics

Benefits Achieved

The data collection for the field person was made easier with the help of a mobile app
The supervisor can now assign the task for engineering team
The project manager can check the status of the tasks field agent and engineering team performs
The data is synced to server in real time to analyze the data
An optimized process which increases the productivity of the workforce